Privacy Policy
Who we are
Effective Date 17th March 2026
Last updated: 17 March 2026
Knot & Grain Wiltshire is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information that you provide when using this website.
Knot & Grain Wiltshire provides professional carpentry services based in Trowbridge, serving customers across Wiltshire and surrounding areas including Bradford-on-Avon, Melksham, Westbury, Warminster, Bath and Frome.
If you have any questions about this privacy policy or how your information is handled, you can contact us at:
What Information We Collect
We may collect the following information when you contact us through our website or by email:
-
Name
-
Email address
-
Phone number
-
Project details or enquiry information
-
Any other information you choose to provide
How We Use Your Information
We collect this information so that we can:
-
Respond to enquiries
-
Provide quotations or information about our services
-
Communicate with you about your project
-
Improve our services and website
We only use your information for the purpose it was provided and do not sell or share your personal data with third parties for marketing purposes.
How Your Information Is Stored
Any personal information you provide is stored securely and only retained for as long as necessary to respond to your enquiry or provide our services.
Website Hosting
This website is hosted on the Wix platform. Wix may collect technical data such as IP addresses and cookies to help operate and improve the website.
You can view Wix’s privacy policy here:
https://www.wix.com/about/privacy
Cookies
This website may use cookies to improve user experience and analyse website traffic.
Cookies are small files stored on your device that help websites function properly and understand how visitors use the site. You can choose to disable cookies through your browser settings if you prefer.
Your Rights
Under UK data protection law, you have the right to:
-
Request access to the personal information we hold about you
-
Request correction of inaccurate information
-
Request deletion of your personal data where appropriate
To request any of the above, please contact us using the email address provided above.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions regarding this privacy policy or how your data is handled, please contact:
Knot & Grain Wiltshire
Email: info@knotandgrainwiltshire.co.uk